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Free online services

July 9th, 2011

As I was going through my Evernote files (did I mention I LOVE Evernote?), I came across this image that I had saved from some website. Unfortunately, I didn’t save the original site this came from. If you know where it came from (or if it’s yours), please let me know.

I’ve used this quote several dozen times in the past several months when I hear someone complain about a free service they subscribe to. They often complain about why that product or service doesn’t care more about their customers. People are generally a little shocked when they realize that *they* are not the customers.

Categories: Strategy
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